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© 2002-2018, Squidco LLC
  Squidco Payment & Shipping Policies


Payment and Charge Card Policies:

Squidco accepts payment via Credit Card (Visa, Mastercard & Discover), PayPal, Certified Money Order, Cashiers Check or personal checks drawn on a US bank in US dollars.

Credit cards will not be charged until your order is ready to ship. If an order requires multiple shipments you will only be charged for the portion of the order which has shipped.
All charges will be in US currency.

Payment by check, cashier's checks or money orders requires your payment to be received and processed by our bank before shipment, typically 5 business days after receiving payment.

Credit cards will be billed as Squidco LLC.


Shipping Policies:

All claims for lost orders with insurance, registered mail service or USPS Tracking must be made within 30 days of receiving email confirmation on the shipment of your US or Canadian order, 60 days for international orders. For lost orders with insurance or registered mail service, reshipment or refund will not be issued until 30 days for domestic orders, 60 days for international orders.




Squidco's Free Shipping

• In the US, any order with 3 or more items choosing "Free Economy Shipping" option will ship for free. Delivery times are estimated at 7-10 days.

• International customers, any order with 3 or more items choosing "Free Economy Shipping" option will ship for free. Delivery times are estimated at 4-6 weeks.

In stock items only, order with out of stock items will be held until all items are in stock. Discount applies only to "Free Economy Shipping" option on the Shipping & Payment Screen at checkout time. 1st Class and other shipping rates are unaffected by this sale.


US Media Mail
Shipment is $4.00 for any size order. All Media Mail shipments include USPS Tracking.


US 1st Class Shipment

Costs for US 1st Class are based on the weight of the item(s) that you are shipping. Each product that we sell has a weight associated with it, which can be seen in the detailed product description on the right side of the listing as "Shipping Units". All 1st class deliveries include USPS tracking.

Costs for US 1st Class Shipment are as follows:

If total shipping units are:

From 0 to 0 shipping units is $0.00
From 1 to 2 shipping units is $3.44
From 3 to 4 shipping units is $3.84
From 5 to 6 shipping units is $4.24
From 7 to 8 shipping units is $4.64
From 9 to 10 shipping units is $4.84
From 11 to 12 shipping units is $5.24
From 13 to 15 shipping units is $7.15
From 16 to 31 shipping units is $11.55
From 32 to 47 shipping units is $15.50
From 48 to 63 shipping units is $18.65
From 64 to 79 shipping units is $21.55
From 80 to 95 shipping units is $24.30
From 96 to 111 shipping units is $27.35
From 112 to 127 shipping units is $30.60
From 128 to 143 shipping units is $34.05
From 144 to 159 shipping units is $37.10
From 160 to 175 shipping units is $40.70
From 176 to 191 shipping units is $43.70
From 192 to 207 shipping units is $45.30
From 208 to 223 shipping units is $47.55
From 224 to 239 shipping units is $48.85
From 240 to 255 shipping units is $51.60
From 256 to 271 shipping units is $54.30
From 272 to 287 shipping units is $57.05
From 288 to 303 shipping units is $58.25
From 304 to 319 shipping units is $60.95
From 320 to 335 shipping units is $62.35
From 320 to 99999 shipping units is $999.99 (please contact us for exact shipping rate)



International Economy Shipment

International Economy shipping units is a reliable shipping method that uses your country's post office to deliver your package. There is no tracking or insurance available with International Economy Shipping, and delivery times are typically between 3-4 weeks. Costs for International shipment are based on the weight of the item that you are shipping. Each product that we sell has a weight associated with it, which can be seen in the detailed product description on the right side of the listing as "Shipping Units"


Costs for International Economy Shipment are as follows:

If total shipping units are:

From 0 to 0 shipping units is $0.00
From 1 to 4 shipping units is $5.00
From 5 to 8 shipping units is $6.75
From 9 to 12 shipping units is $8.00
From 13 to 16 shipping units is $9.00
From 17 to 20 shipping units is $11.00
From 21 to 24 shipping units is $13.00
From 25 to 28 shipping units is $15.00
From 29 to 32 shipping units is $16.00
From 33 to 36 shipping units is $18.00
From 37 to 40 shipping units is $20.00
From 41 to 44 shipping units is $22.00
From 45 to 48 shipping units is $23.00
From 49 to 52 shipping units is $25.00
From 53 to 56 shipping units is $27.00
From 57 to 60 shipping units is $29.00
From 61 to 64 shipping units is $31.00
From 65 to 68 shipping units is $33.00
From 69 to 72 shipping units is $35.00
From 73 to 76 shipping units is $36.00
From 77 to 80 shipping units is $37.00
From 81 to 84 shipping units is $39.00
From 85 to 88 shipping units is $41.00
From 89 to 92 shipping units is $43.00
From 93 to 96 shipping units is $44.00
From 97 to 100 shipping units is $46.00
From 101 to 104 shipping units is $48.00
From 105 to 108 shipping units is $50.00
From 109 to 112 shipping units is $52.00
From 113 to 116 shipping units is $54.00
From 117 to 120 shipping units is $56.00
From 121 to 124 shipping units is $57.00
From 125 to 128 shipping units is $58.00
From 129 to 144 shipping units is $60.00
From 145 to 160 shipping units is $74.00
From 161 to 176 shipping units is $78.00
From 177 to 190 shipping units is $84.00
From 191 to 204 shipping units is $94.00
From 205 to 99999 shipping units is $999.99(please contact us for exact shipping rate)

For orders larger than 205 units please contact us to work out exact shipping costs.






International via US Post Office

All international shipments are sent via The US Post Office using Airmail. Costs for International shipment are based on the weight of the item that you are shipping. Each product that we sell has a weight associated with it, which can be seen in the detailed product description on the right side of the listing as "Shipping Units"


Costs for International shipments are as follows:

If total shipping units are:

From 0 to 0 shipping units is $0.00
From 1 to 8 shipping units is $13.75
From 9 to 32 shipping units is $22.75
From 33 to 48 shipping units is $33.75
From 49 to 51 shipping units is $35.50
From 52 to 55 shipping units is $37.45
From 56 to 59 shipping units is $39.40
From 60 to 63 shipping units is $41.35
From 64 to 80 shipping units is $47.24
From 81 to 96 shipping units is $51.03
From 97 to 112 shipping units is $54.20
From 113 to 128 shipping units is $57.38
From 128 to 144 shipping units is $60.55
From 145 to 160 shipping units is $63.73
From 161 to 176 shipping units is $66.90
From 177 to 192 shipping units is $70.08
From 193 to 208 shipping units is $73.25
From 209 to 224 shipping units is $76.43
From 225 to 240 shipping units is $79.61
From 241 to 256 shipping units is $82.78
From 257 to 272 shipping units is $85.96
From 273 to 9999 shipping units is $999.30 (please contact us for exact shipping rate)

For orders larger than 273 units please contact us to work out exact shipping costs.




US orders may request insurance on their order. International orders may request registered mail if allowed by the desintation country for your order by including a note requesting such in the additional comment field of the checkout screen. Registered or insured international mail requires shipment by the US Post Office - we will send you the exact cost of shipping after we receive your order and will arrange any additional shipping cost with you. Insurance and delivery costs will be calculated and confirmed via email, and added to the order before any charges are put through. You may also choose to purchase additional insurance at a fixed international rate.


For countries where the US Post Office does not offer insurance then the order will be sent via registered mail.

Deliveries without insurance or confirmation are at the risk of the buyer - Squidco cannot be held responsible for lost or damaged orders.




Serious Collectors, especially of vinyl records, can request that we use two layers of cardboard in shipment, and also that we remove inner sleeves from the record album.

US customers can select this automatically at checkout time with the "Additional Packaging" button.

International customers should use our "Special Order Instructions or Comments:" box to request that we calculate the additional shipping cost with a 2nd layer of cardboard packaging.




Contact Information:

Squidco
332 Shipyard Blvd.
Wilmington, NC 28412

910-399-4847
or
send us email

(sales@squidco.com)



Returns and Refunds

All sales at Squidco Shopping are final. However we will accept returns for defective media or products. Please contact sales within 14 days of shipment date if there is a problem with your order. Damaged or defective media or products will be replaced if still available, or will be refunded. We do not accept returns for used items.


Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from squidco.com (the "Site").

Personal Information We Collect

We collect three basic types of information from you in conjunction with your use of the Site: (1) personal information, which is any information that individually identifies you (e.g., your name, email address, telephone number, postal address, credit card information), (2) non-personal information, which is information that does not personally identify you but may include information about your interests, demographics (e.g., age, gender, occupation) and use of the Sites, and (3) device information, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We collect this information in the following ways:

Information You Provide Directly To Us:

We may ask you to provide your personal information, demographic information or information about your preferences or interests when you:

Register for an account on the Site

Sign up to receive email newsletters from us

Make a purchase on the Site

Enter a contest or sweepstakes

Participate in surveys or special promotions

Knowingly volunteer information on any other part of the Site (e.g., request for customer service, submit a job application)

Information Collected Using Technology:

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.

"Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

"Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or PayPal information), email address, and phone number. We refer to this information as "Order Information".

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

These communications are only sent to customers or subscribers who have opted in to receive them.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We do not share your Personal Information with third parties. We also use Google Analytics to help us understand how our customers use the Site-you can read more about how Google uses your Personal Information here: google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: tools.google.com/dlpage/gaoptout.

Finally, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information on The Site.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

If you have questions about this privacy policy, please contact us by email.